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Foundations of IT Service Management : based on ITIL V3 / Jan van Bon [i in.]. - Zaltbommel : Van Haren Publishing, 2009. - X, 364 s. : il. ; 24 cm.

(ITSM Library)

Author

Subject

Systemy informatyczne zarządzania

Indeks.

This item is available in one branch. Expand information to see details.

Wypożyczalnia

All copies are currently on loan: sygn. 17821/III (1 egz.)

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Book

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ITIL V3 foundation exam : the study guide / [ed. Jan van Bon ; aut.: Arjen de Jong i in.]. - Zaltbommel : Van Haren Publishing, 2009. - 231 s. : il. ; 21 cm.

(ITSM Library)

Author

Subject

Systemy informatyczne zarządzania

Na okł. podtyt.: 2009 ITIL V3 foundation syllabus.

U dołu okł.: Contains official ITIL sample exam.

Index.

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Wypożyczalnia

All copies are currently on loan: sygn. 9312/II (1 egz.)